Survey Finds 66% of Financial Institutions Lack Digital CD Accounts

In a recent survey conducted by CD Valet, it was revealed that a staggering 66.5% of banks and credit unions in the United States do not offer digital account opening for certificates of deposits (CDs). This gap comes at a time when customers increasingly expect seamless digital experiences from financial institutions.

Significant Opportunity for Financial Institutions

The survey, which assessed 4,833 financial institutions, highlighted a critical issue for community banks and credit unions. According to Mary Grace Roske, Head of Marketing and Communications at CD Valet, “CDs represent a powerful opportunity for financial institutions to attract high-intent, affluent savers. Yet most banks and credit unions fall short in providing online account opening for these products, leaving significant customer growth and deposits on the table.”

The survey revealed that 45.5% of the surveyed institutions offer no digital account opening capabilities at all. Only 21% provide digital account opening for savings and checking accounts, while a mere 33% offer it for all three product types: checking accounts, savings accounts, and CDs.

Roske emphasized the importance of not only providing digital account opening but also combining it with competitive interest rates and strong online visibility. “Institutions that do offer convenient, intuitive digital account opening – paired with competitive rates and strong digital visibility – can readily compete head-to-head with the big players dominating the market,” she stated.

The Importance of Digital Visibility

The findings indicate that without a robust digital strategy, smaller banks and credit unions risk losing potential deposits to larger institutions. “Deposit growth is no longer a given in today’s landscape,” Roske noted. To remain competitive, community banks must ensure they offer a streamlined and user-friendly account opening process alongside attractive rates. Institutions that successfully integrate these elements position themselves for growth and success in the market.

Moreover, unbiased rate comparison sites like CD Valet play a crucial role in enhancing visibility for smaller financial institutions. By effectively marketing their CD offerings, these institutions can attract savers nationwide, even those without extensive advertising budgets or advanced digital capabilities.

CD Valet serves as a digital marketplace that connects consumers with verified, high-yield CD rates, enabling community financial institutions to effectively draw in new deposits. With tens of thousands of CD offers tracked across the country, CD Valet provides savers with a clear view of top rates and reliable investment options.

In conclusion, the survey conducted by CD Valet highlights an urgent need for financial institutions to modernize their account opening processes. By addressing this gap, smaller banks and credit unions have the potential to capture significant market share and better serve their customers.

For more information, visit www.cdvalet.com and explore CD Valet’s Best CD Rates by State Map to maximize earnings on savings.